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Privacy Policy

Last updated: 16-Apr-2022.

This is a summary of our new privacy policy which takes effect on 11-Mar-2021. It covers MTeamZ.com website and all the products and services contained on the website and constitutes as the actual legal document.

By visiting MTeamZ.com website, you are accepting the practices described in this Privacy Policy.

Information You Give Us

We receive and store any information you enter on our Web site or give us in any other way. We collect information about you only if we need the information for some legitimate purpose.

Account signup: When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process.

We record information that you submit when you (i) register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) submit a form in order to download any product, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support or to contact MTeamZ for any other purpose.

Payment processing: When you subscribe for our service or buy something from us, we ask you to provide your name, contact information, and credit card information or other payment account information in an encrypted format in the secured servers of our Payment Gateway Service Providers.

Testimonials: When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it.

Interactions with MTeamZ: We may record, analyse and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.

Mobile Devices: We collect information from your mobile device such as unique identifying information broadcast from your device or hardware and software specifications. We may also ask you if you would like to share your face vector & location information from your mobile device.

Automatic Information

Information from browsers, devices, and servers: When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites. When you download or use apps created by MTeamZ or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.

Information from first party cookies and tracking technologies: We use temporary and permanent cookies to identify users of our services and to enhance user experience. We embed unique identifiers in our downloadable products to track usage of the products. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. You can learn more about the cookies used on our websites in the next section below. We also use first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.

Information from application logs and mobile analytics: We collect information about your use of our products, services and mobile applications from application logs and in-house usage analytics tools and use it to understand how your business use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.

Information from Third Party and Social Media

If you contact any of our reselling partners, or otherwise express interest in any of our products or services to them, the reselling partner may pass your name, email address, company name and other information to MTeamZ.

When you interact or engage with us on social media sites such as Facebook, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, or better understand user reactions and issues.

INFORMATION SHARING

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries MTeamZ.com, Inc. controls that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, such as HR Service Providers, these businesses sell offerings to you at MTeamZ.com. In other cases, we provide services or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling service requests, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.

Promotional Offers: Sometimes we send offers to selected groups of MTeamZ customers on behalf of other businesses.

Protection of MTeamZ and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use & Service and other agreements; or protect the rights, property, or safety of MTeamZ, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

INFORMATION SECURITY

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when you confirm an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

RETENTION OF INFORMATION

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations.

When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

Accessing & Updating your Information - Rights Available to you

What personal data we hold about you the purposes of the processing how long we intend to store your personal data for the recipients to whom the personal data has/will be disclosed You can also request us to erase your personal data or to restrict processing in accordance with the applicable laws. You can object to any direct communication from us. Where applicable, can ask for data portability of your information and the right to be informed about any automated decision-making we may use.

If you believe that we hold any inaccurate or incomplete data about you, you can ask us to correct and/or complete the information and we will work to do so as quickly as feasible, If there is a valid reason for not doing this, we will notify you.

If you seek access to, or wish to correct, update, modify or delete Personal Data or want us to stop contacting you, please contact us at support@MTeamZ.com. We may ask you to verify your identity before acting on the request. We respond to all requests we receive from individuals wishing to exercise their rights in accordance with applicable data protection laws.

What is MTeamZ’s policy for the collection, use, and storage?

Collect: We do not share or otherwise disclose the information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection:

User Content: Our services are social networking services in which you can view and share content. Your name, user name and other profile information will be viewable by other users. The content you share on the services will be displayed on the services and viewable by other users to whom you have given access to view such content. We are not responsible for the other users’ use of available information, so you should carefully consider whether and what to share and how you identify yourself on the services.

Consent: We may also disclose your information with your permission.

Use: Personal Data submitted on our Platform will be used for the purposes specified in this Privacy Policy or in relevant parts of our Website/ Mobile Application.

We may use your Personal Information:

  • To provide, maintain, improve and enhance our Services;
  • To understand and analyze how you use our Services and develop new products, services, features and functionality;
  • To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
  • To generate de-identified or aggregated data for our business purposes;
  • To send you to push notifications and text messages;
  • To find and prevent fraud, and respond to trust and safety issues that may arise;
  • For compliance purposes, including enforcing our Terms of Service or other legal rights, as may be required by applicable laws and regulations, or as requested by any judicial process or governmental agency; and
  • For other purposes for which we provide specific notice at the time the information is collected.

Storage: We store your data with Amazon Web Services. The Web Service implement the requisite Security measures to protect the loss, misuse and alteration of the information, details of which are available at Amazon Web Services.

TERMS OF USE & SERVICE, POLICY, AND REVISIONS

If you choose to visit MTeamZ.com, your visit and any dispute over privacy is subject to this Policy and our Terms of Use & Service, including limitations on damages, resolution of disputes, and application of the law of the Emirate of Dubai & India. If you have any concern about privacy at MTeamZ.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms of Use & Service will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

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